This cancellation policy outlines the process for canceling or seeking a refund for a package or service purchased through the Free Property platform. Under this policy:
- Payment Terms
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- Payments for the Services offered by freeproperty shall be on a 100% advance basis. The payment for Service once subscribed to by the subscriber is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of Freeproperty .IEIL offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that IEIL/freeproperty.in , at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to IEIL under any other agreement or commercial relationship towards other products/services. Freeproperty gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. Freeproperty.in Ltd. undertakes no liability for free Services. Freeproperty.in Ltd. reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.
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- Freeproperty.in uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, Freeproperty does not store or keep credit card data. Since the transaction happens on a third-party network not controlled by freeproperty , once a credit card transaction has been completed, the payment information is not accessible to anyone at Freeproperty.in after completion of the on-line transaction at the Payment Gateway, this ensures the maximum security.
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- Freeproperty.in shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
- Refund in failed transactions
- Though IEIL payment reconciliation team works on a 24 x 7 basis, IEIL offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. Refunds in the event of wrong/objectionable property content being posted on the site would be at the discretion of freeproperty .
- If you utilize freeproperty in a manner inconsistent with these terms and conditions, IEIL may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse may be deemed to be fit and proper.
- CPL Marketing Campaigns with Developers and Agents/Brokers
- 1.In case of CPL marketing campaigns, IEIL shall endeavor to deliver agreed number of leads at agreed cost per lead.
- 2.In case of CPL marketing campaigns IEIL reserves right, in its sole discretion, to decide and deploy the channel/product for advertising to generate leads.
- 3.IEIL reserves right at its sole discretion, to stop any campaign on either completion of its obligation for leads delivery or upon non receipt of amount as stipulated under agreed terms.
- 4.IEIL neither guarantees nor participates in nor is privy to potential conversion of delivered leads or any possible transactions as a consequence thereof in any manner whatsoever. IEIL is an intermediary under the provisions of IT act 2000. A lead is contact details of a user who has consented to be contacted about IEIL advertised properties or projects or other similar properties.
- 5.Any advance or amount received against such invoice is non-refundable.
- 6.The customer agrees to strictly adhere to applicable data privacy law with respect to the leads delivered by IEIL.
- 7.IEIL shall not be liable for any loss, direct or indirect, to anyone on account of any reason whatsoever.
- 8.If the same lead(s) is generated for the same project within 30 days of the 1st unique lead generation date, IEIL will consider the recurring lead(s) as duplicate and not charge the duplicate count. In all other scenarios, lead will be considered as unique.
- 9.The customer shall be responsible for the protection of personal data contained in all leads, as per applicable law, and it understands that the limited consent obtained by IEIL is for the purposes of enabling it to share the lead with the Customer
